FLORIDA – The City of Jacksonville took a major step in modernizing its urban development process by integrating civil plan and plat reviews into the JaxEPICS system on February 28. This move is part of Mayor Donna Deegan’s action plan to streamline and bring transparency to the development review and permitting process, providing engineers, surveyors, developers, reviewers, and other stakeholders with a centralized platform to track project progress.
With JaxEPICS, civil plans, plats, and related development approvals are now managed in a single system. Users can independently initiate revisions to approved plans, receive customized email notifications, pay invoices online, and access comments tied directly to specific plan sections. The system also allows for grouping related projects, geographic mapping of developments, and clear visibility into review timelines, reducing miscommunication and rework.
“Last year, we committed to modernizing civil plan reviews, and today we are delivering on that promise,” said Mayor Donna Deegan. “JaxEPICS provides clearer visibility, faster coordination, and a more transparent process for Jacksonville’s development community. This is another important step toward making our City easier to build and invest in.”
Nina Sickler, Director of Public Works, emphasized that these improvements remove friction from the review process and give both applicants and City staff better tools to collaborate and move projects forward. Wanyonyi Kendrick, Chief Information Officer for the City of Jacksonville, highlighted that the transition reflects how technology is being used to simplify City services while improving behind-the-scenes efficiency.
The February 28 launch is part of a phased rollout strategy. In the coming weeks, additional guidance, resources, and training opportunities will be provided to support users ahead of the transition, with ongoing support available after the system goes live.
Author’s notes: This change represents a significant effort by Jacksonville to modernize urban development processes, offering increased transparency and efficiency. Consolidating civil plan and permit reviews into JaxEPICS could serve as a model for other cities seeking to digitalize and centralize their construction and planning workflows.